Chagrin/Cleveland Auto Repair

When you purchase a BMW, typically they come with some sort of a warranty. Then from there, you have the choice to upgrade or just stick with the basic manufacturers warranty. Once that expires, you then have to figure out how to get the important coverage needed and quality products in order to keep your BMW running at its best.  When you come to Koala Motorsport here in Ohio, you are not only becoming a business partner, but you are becoming a family member of KMS. With that comes a guarantee to ensure your satisfaction with every single service leaving every encounter stress free. All parts are guaranteed to be first quality merchandise or in condition as expressly described on web site, or in e-mail or phone conversation. If there are any defective parts, Koala Motorsports will replace them as well. With the exception of electrical parts, when you come to Koala Motorsports for any services, the products will carry a 12 month or 12,000-mile warranty, whichever comes first. No ... read more

When it comes to servicing your BMW, it can be scary trying to find the best place to do so. BMW is a high-end brand that requires high end service, right? With that being said, it can be hard to find someone who is going to be honest and upfront with you during your servicing needs.  If you take your vehicle into a BMW retailer for your servicing needs, oftentimes they are trying to get both you and your vehicle in and out as quickly as possible so that they can move onto the next customer. Whereas if you go to a local place, such as Koala Motorsports, your servicing experience is going to be much more personable and enjoyable. They strive to not only repair your vehicle to its best condition, but they want to create a relationship with you based on honesty. Servicing your BMW is no small task and it requires honesty both from you and your provider along with a comfortable atmosphere that makes you feel like you are a part of their family, which is exactly what Koala Motorsports ... read more

It is getting to be that time of the year when you need to start thinking about winterizing your vehicle! After all, the winters in the Midwest can be really harsh with all of the below zero temperatures, snow, and of course all of the salt that is spread across the roads. If you are in the Mayfield, Gates Mills, Beachwood, or Parma Heights area, Koala Motorsports is the place to go! When it comes to winterizing your vehicle, the best way to prepare is to make sure you are up to date on your oil changes and that a multi-point inspection has been done recently. This way you will know that your vehicle is safe and ready to conquer the slick roads. During your multi-point inspection, they will be sure to check your battery, cooling system, brakes, and tire pressure just to name a few. As a reminder, keep your gas tank at least half full throughout the entire winter season and keep your washer fluid full! Not only does your vehicle itself need to be prepared for winter but there are a fe ... read more

When you purchase a 2017 BMW or later, it comes with an Ultimate care standard for the first 3 years or 36,000 miles, whichever comes first. However, this Ultimate Care package is only good for the following maintenance – brake fluid, engine filters, engine oil, cabin micro filters, engine air filters, spark plugs, remote control, keyless entry battery, vehicle check and fuel filters which are only in diesel engines! For earlier models, they will be under different stipulations. Now for all BMW Models that are older than 2017, they are covered for the first 4 years or 50,000 miles, whichever comes first. That program covers all factory recommended maintenance within the warranty book that your vehicle comes with. Another thing to be aware of with any year BMW model is that only the initial owner will qualify for the maintenance plan, it will not transfer over to any new owners. The only exception is that if it transfers to another individual within the same household, then the wa ... read more

Can I get my Mercedes serviced anywhere?       As the owner to your Mercedes, you surely can get your vehicle serviced wherever you please, whether that is at a dealership or at your local repair shop. With that being said, Koala Motorsports makes it an easy, simple and unforgettable experience for all of its customers that they get the privilege to work with. While dealerships may have you believing that you must take your Mercedes to a specific dealership, that simply is not the case.        Oftentimes, dealerships will tell you that they are the only ones that have the particular parts or fluids that you need to maintain your new vehicle, or that local repair shops do not have the correct diagnostic computers, or the best on yet – local shops don’t have the proper training. Fortunately for you, all of those are simply myths that are not true and shouldn’t have any weight on your decision when it comes to choosing the ... read more

           Here at Koala Motorsport, we are committed to taking care of our customers no matter what the circumstances are, even during this pandemic. We make the necessary adjustments throughout our business process in order to keep both our customers and staff safe at all times. Whether it is for an oil change, tire maintenance or new brakes, we have you covered!           When it comes to your BWM, maintaining your mileage is important. It is important for any vehicle for that matter. Once you start approaching the 50K mileage mark, generally you will need more items checked. An inspection of the fuel system will be needed to make sure there are no leaks and the exhaust system will also need to get a full inspection to make sure everything is in working order. Another item that will need to be checked is the automatic transmission fluid and its filter will also need to be changed most likely. Once those items are completed, the ... read more

           During such a time of uncertainty, Koala Motor Sport is here to help you will all of your BMW, Porsche & Mercedes vehicle needs while Ohio is on a state-wide lock down due to the Coronavirus! We are included in the essential services and will be maintaining our regular service hours and services. To ensure everyone’s safety, we have implemented several different precautionary measures including appropriate distancing among employees and customers, constant sanitation practices and gloves worn at all times just to name a few.            We also are ensuring that our staff fully understands that if they are showing any symptoms at all that they are to stay home. To help ease their minds, they will still be paid as if they were here to make sure they don’t feel pressured to come into work while feeling under the weather. This will help ensure our staff and customers do not become exposed to any unwa ... read more

While this can be a very scary time for everyone with the Corona Virus spreading rapidly, we still have our basic to-do lists each and every day that need to be done, including servicing our vehicles. Here at Koala Motorsports, we will be maintaining our normal business hours for any of your BMW, Porsche, Mercedes or Mini vehicles needs. We also will pick up your vehicle within a 30-minute radius and drop it back off to your house while handling all appointments over the phone when possible. This way, we are partaking in social distancing, attempting to down the spread of Covid-19, while helping not only our customers but our staff as well.       During our time with your vehicle(s), we will take all precautionary measures absolutely possible to maintain all sanitary needs. It will be sanitized at least twice, once when it arrives and once again when it is ready to be picked up or if we drop it back off to your house. While we understand not everyone is on shutdo ... read more

If you are in the surrounding areas of Beachwood, Hunting Valley, Gates Mill or Mayfield near Novelty, Ohio and looking for the perfect company to do business with and create a long- lasting business relationship, look no further! Koala Motorsports located just on the outskirts of Cleveland has your happiness and satisfaction in the front of their minds first and foremost. Their repair shop focuses on BMW, Mercedes-Benz, Mini-Cooper and BMW which means they have a wide variety of knowledge specific to these brands making you feel much more confident in their abilities. Koala Motorsports aims to provide prompt service with quality communication throughout the entire process, so you are never surprised when it comes time to pick you vehicle back up and pay for services. While they can provide service to major and minor repairs, Koala Motorsports specializes in typical repairs such as brakes, suspension, exhaust, engine, transmission repair and replacement to name a few. The difference is ... read more

How often should you really be servicing your vehicle? Sarah Smith | January 26th, 2020   Are you new to the Beachwood, Mayfield, Bainbridge, Hunting Valley or surrounding areas? Or maybe a fellow resident that is actively looking for a different auto shop to service your BMW, Porsche, Mercedes or Mini Cooper? Here at Koala Motorsport, our trained, professional and extremely knowledgeable team will have you feeling like family in no time, be someone that you can truly trust and look forward to building a long-term relationship with.   When do I need to bring my vehicle in? Have you ever wondered how often you should be taking your vehicle in to keep up on basic maintenance and service? There are a lot of different suggestions and mixed reviews, however we have some basic guidelines to follow. Now, if you are sensing a change in the handling of your vehicle, maybe some shakiness when you hit a higher accelerated speed, or something just isn’t quite feeling right, it ... read more