Welcome To Koala Motorsport Inc.
Koala Motorsport is included in Essential Services and will be maintaining our normal operating hours for service of your BMW, Porsche, Mercedes and Mini vehicles during this state-wide lock down.
As a precautionary measure during this time of Covid-19 risk, we will be sanitizing your vehicle when it arrives, and again when it is ready for pickup. We ask that on arrival, you leave your key in your car and we have set up our service counter to maintain a 6 foot "social distance" between you and our employees.
Our loaner cars will be sanitized prior to being handed over to you, and again when you return.
We offer a concierge service within 15 miles of the shop. Those who wish to take advantage of this service may do so by requesting it by phone when making your appointment.
We will drop a loaner at your home or office and pick up your car. You do not need to be present to transfer the vehicle, you may simply leave the keys in a prearranged location.
Our driver will sanitize our loaner car as he leaves it, and will sanitize your car before leaving your location. Your car will be serviced, washed and returned. Our driver will repeat the process of sanitizing your vehicle, and ours, during the hand-over. As with pickup, you do not need to be present. All communication, including payment, can be done over the phone.
Our staff will be wearing latex gloves at all times when in your vehicle, not just when working under it. Our office will be sanitized multiple times per day. Your car will be sanitized to the best of our ability. We intend to do anything and everything we reasonably can to reduce your exposure, and ours, to any possible viral contamination. Our staff already know they are not to come to work if they are showing any symptoms. All staff will be fully paid if they are home sick, removing the financial need to "suffer through it" at work.
We will not be allowing customers to wait for their vehicles until further notice. Please take advantage of our concierge service, pick up a loaner, or arrange to be picked up from our facility.
As always, thank you for your support.
Brett Anderson
Owner - Koala Motorsport Inc
Not just another parts source, Koala Motorsport located in Novelty, OH "outside Cleveland, OH" offers years of BMW factory-trained, dealer and independent experience in repair, maintenance, and upgrades for every BMW model built since the mid 1990's, and many built before that too! It doesn’t stop there though. We also offer the same quality of service and expertise to MINI, PORSCHE and MERCEDES owners.
Expert BMW, MERCEDES, Porsche and MINIrepair and maintenance service in the Cleveland, OH area
We can perform major and minor repairs to all MERCEDES, BMW, PORSCHE and MINI models with confidence. We specialize in brakes, inspections, suspension, exhaust, electrical, engine and transmission repair or replacement. Koala Motorsport can repair your car quickly and properly the first time, at a fair price.
If it is advanced diagnostic that you need, we are the place to trust. KMS has the factory MERCEDES SDS diagnostic computer, BMW Modic II, Modic III, GT1 and ISTA diagnostic computers, along with the state of the art Auto logic machine from Diagnose in the UK, which far surpasses the factory machines in many ways. This equipment leaves us as the most comprehensively diagnostic equipped independent BMW and PORSCHE repair facility in Cleveland, OH. Our technology allows us to provide diagnostic services that are unavailable at most other automotive shops, including some features that are not even available at the dealer level. We do not want to waste your time and money, or ours, on unnecessary diagnostics and troubleshooting. KMS also has the most advanced Hunter TC3500 tyre mounting, Road Force™ balancing and 811/DSP600 wheel alignment equipment, ensuring accurate results, first time, every time!
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