Chagrin/Cleveland Auto Repair

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Always fair and honest. They always take great care of my wife's baby.

I just bought a 2016 lightly used 550ix which was due for service. BMW has changed its warranty transfer policy and I thought it did not transfer to me. I had heard great things about KMS from friends and thought I would give them a try. Showed up for service, shop was very nice and clean, very friendly staff. After about 15 min, I was informed that KMS had made some calls and that the warranty on my car does transfer and my service would be free at the dealer. Such honesty is very refreshing! I will definitely be back when warranty expires. Thanks KMS, what a stand up business!

I was referred to KMS after some less then stellar experiences at other BMW service centers. The experience at KMS has been beyond my expectations. They are honest and do high quality work. I look forward to them taking care of my BMW for many years to come.

Informed, approachable and fair. Great experience!

Very thorough and professional.

Quality work and a pleasant staff. Will return in the future.

I've been a customer for over 10 years and have never been disappointed. Great guys and I've always well taken care of. Thanks, Greg

As always, -great customer service -excellent workmanship on my vehicle And, an overall superior experience compared to the dealerships! Gary

on time, on budget. The only place our 1997 Z3 has been for service for 20 yrs. Car was literally cleaner than when we took it in for service!!!