Chagrin/Cleveland Auto Repair

As always. Great service. Very thorough and professional. So glad KMS is in our neighborhood.

These guys did great work for a fair price. No unexpected twists, exactly what was agreed upon in the promised timeframe for the promised price. I highly recommend them.

I've been taking my 335I here for 9 yrs. They do a great job and in fact the past 2 services they've exceeded my expectations. I especially like the courtesy cars. They really know BMW's.

excellent service, great techs, very helpful.

While looking for a reputable and trustworthy mechanic for my gifted Mercedes Benz, seems KMS was looking for me. Upon receipt and acceptance of their invitation, I have decided that they are the one for me--friendly, fast and faithful. Thank you KMS for your honest and efficient service.

The guys are thorough, communicate well, and take good care of my vehicle. I feel comfortable asking questions and they give complete answers.

I love going to koala they always offer a fair price, keep their customers fully in the loop with what is happening with their car. Awesome staff, always friendly and welcoming.

KMS does an excellent job with BMW diagnosis and repairs at a fair price. They are professional and trustworthy. I had my previous car serviced and repaired here and I am taking my current car here as well. They are a bit out of my way but the loaner made the little inconvenience go away. Service manager Greg explained the problems to me and kept me updated on the repair progress and timing.

Greg and his team took the time to carefully diagnose the problem with my car, and as a result, the repairs ended up costing less than they anticipated. It was a good experience.

always trustworthy service