Chagrin/Cleveland Auto Repair

I own a Mini Cooper convertible and while at a local Mini Dealer in the Cleveland last summer, I learned about Koala Motorsports. I was sitting in the waiting area with a gentleman that had just purchased his 2nd Mini Cooper and was in for a recall. We began talking and he told me about Koala Motorsports in Novelty. He just raved about there service and prices! Well I stored the information in my phone for the future and just recently used it. Koala Motorsports is everything he said and BETTER! They have very knowledgeable and trained technicians! There customer service is exceptional and there prices are extremely reasonable! Thank you Koala Motorsports and Thank You Greg the Service Manager!

Prompt, courteous. Loaner vehicle was ready to go when I got there. Check in was a breeze. Was kept informed throughout the service process. No surprises. Good experience.

Koala Motorsports is awesome! They are prompt, thorough, and fairly priced. Although I have only used them twice over the last two years, I am a customer for life. Most recently, my son's HVAC quit working. I called and was given a same-day appointment. Not only was I given a same-day appointment but they finished his car a few hours later...now that's what I call service. Outstanding! Thank you very much Brett/Greg for taking care of us.

Thanks for taking the time and having the patience to find the cause of the the intermittent and elusive vibrations I have been experiencing with my car. Replacing the rear subframe mounting bushings has certainly improved the ride and feel of the car and most importantly seems to have cured the vibration problem.

Service and timing was as promised.

Greg and KMS did a great job. First time using them after a few years of contemplation. Mercedes CLS550. Nice facility, showroom, waiting area with wifi. Loaner cars are a nice benefit.

Always great service at a fair price.

Just routine Maintenance on our 2007 X5, done on time as usual. Also reprogrammed a smart key that stopped working at no charge.

First rate in every respect. The owner is very knowledgeable and actively engaged in the business. The crew is thorough, speedy and efficient, The customer service is truly exemplary. I highly recommend to all you Beemer/Mini entusiasts...

First of all, no person (at least none I'm aware) enjoys taking their car in for service and repairs. I would much rather spend my time and dollars elsewhere. That being said, KMS has always been accommodating, thorough and fair over the years that I have had them service my car. They are always professional and courteous. I have never been disappointed after a visit. I recommend them.